Woodcraftuae Terms and Conditions
Inauguration
Woodcraft Industries is the owner and operator of this website. The terms “we,” “us,” and “our” refer to Woodcraft throughout the website. Woodcraft provides through this website, including all information, tools, and services, based on customers acceptance of all terms, conditions, policies, and notices described herein.
By browsing our site and/or purchasing anything from us, you are engaging in our “Service” and signed and agreed to the following terms and conditions (“Terms of Service”, “Terms”), including any other terms and conditions and policies stated herein and/or accessible through reference. These Terms of Service apply to all users of the site, including browsers, suppliers, customers, merchants, and/or content creators. Carefully read these Terms of Service before accessing or using our website. Acceptance is solely restricted to these Terms of Service if these Terms of Service are deemed an offer.
Every new feature or tool introduced to the current shop will be subject to the Terms of Service as well. The most recent version of the Terms of Service may be seen on this page at any time. By making updates and/or modifications to our website, we retain the right to update, amend, or replace any portion of these Terms of Service. It is your commitment to check this page for updates regularly. Your continued use or access to the website after such modifications are posted implies acceptance of those changes.
Trademarks
Except for any content you have chosen to include on this Website, Woodcraft and/or its partners have all copyrights to the copyrighted material contained in this Website, and all such rights are protected.
Constraints
You are explicitly and unequivocally prohibited from:
Posting any Website material in any mainstream press and/or advertisements;
Reselling, unauthorized copying, or otherwise monetizing any Website content;
Utilizing this Website in any way that would be or may be harmful to it in any way that interferes with access privileges to this Website;
Using this Website in a manner that violates relevant laws and regulations, or in a manner that does or may cause harm to the Website, or to any individuals or business organization;
Indulging in any data mining, privacy invasion, data exploration, or other similar activity in connection with or while using this Website;
leveraging this Website for commercial or marketing purposes;
Any credentials you may have for this Website should be kept anonymous, and you must keep such information private.
General Conditions
We have the right to deny service to anybody at a certain time for any reason.
You acknowledge that your material may be transported unencrypted and may entail (a) transmissions over multiple networks; and (b) modifications to comply and adapt to the technological requirements of connected networks or devices.
Without our explicit written consent, you undertake not to replicate, duplicate, copy, sell, resell, or exploit any component of the Service, use of the Service, or access to the Service or any contact on the website through which the service is offered.
The headers in this agreement are presented for convenience only and have no bearing on the Terms.
Prices and Services Modifications
Our price levels are subject to change without notice.
We retain the right to alter or discontinue the Service (or any part or content thereof) at any time and without notice.
We will not be accountable to you or any third person if the Service is modified, priced, suspended, or discontinued.
Exclusive Products and/or Services
Certain items or services may only be offered through the website. These items or services may be in limited supply.
We have made every attempt to correctly reflect the colors and pictures of our items that show in the store.
We cannot guarantee that the colors seen on your computer monitor will be accurate.
We retain the right, but are under no obligation, to limit the sale of our products or Services to any individual, geographic location, or jurisdiction. We may exercise this privilege on an individual basis.
We retain the right to limit the quantity of any of our products or services. All product descriptions and price are subject to change at any moment without notice, at our discretion. At any moment, we have the right to withdraw any product. Any service offered on this site for any goods or service is void where prohibited.
Pricing and Login information Details Reliability
We have the right to reject any order placed with us. We reserve the right, in our discretion, to limit or cancel the number of items ordered per individual, organization, or transaction. Orders placed by or under the same customer account, credit card, and/or billing and/or delivery address may be subject to these restrictions. If we amend or cancel an order, we may attempt to tell you by contacting the e-mail address and/or billing address/phone number provided when the transaction was placed. We have the right to limit or reject orders that appear to be placed by dealers, resellers, or distributors at our sole discretion.
Client reviews, comments, and other contributions
If you submit us innovative ideas, proposals, recommendations, plans, or other materials, whether online, by email, by postal mail, or otherwise you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us. We are not and will not be obligated to (1) keep any comments confidential; (2) compensate for any remarks; or (3) reply to any comments.
Disclaimers and Warranties
We make no guarantees, claims, or warranties that your use of our service will be continuous, timely, secure, or error-free.
We cannot guarantee that the results gained from using the service will be accurate or dependable.
You expressly acknowledge that your use of the service, or inability to utilize it, is entirely at your own risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties, or conditions.
Indemnification
You indemnify, defend, and hold harmless Woodcraft and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any request made by any third party due to or emerging out of your breach of these Terms of Service or the documents they integrate by reference or your contravention of any law.
Governing Law & Jurisdiction
These Terms shall be governed and construed by the laws of Dubai, United Arab Emirates, and you agree to submit any disputes to the non-exclusive jurisdiction of the state and federal courts situated in Dubai.
United Arab of Emirates is our country of
domicile” and stipulate that the governing law is the local law.
Any purchase, dispute or claim arising out of
or in connection with this website shall be governed and construed in
accordance with the laws of UAE
Cardholder must retain a copy of transaction
records and https://woodcraftuae.com
policies and rules’’
Refund Policy
Thank you for choosing Woodcraft Industries.
As we specialize in custom creations, we do not provide refunds on orders once they have been placed.In the rare event that an item is damaged upon delivery, we offer exchanges or repairs within a period of two weeks from the date of delivery.
Should you encounter any issues or have concerns regarding your order, please reach out to us via email at Info.dxb@woodcraftuae.com. Our dedicated team will be happy to assist you promptly.
Additionally, all our products come with a one-year warranty against manufacturing defects. If you experience any issues with your item within this period, please contact us for assistance.
Your satisfaction is our priority, and we are committed to ensuring that your experience with us is nothing short of exceptional.
Exchanges and returns :
If you encounter a manufacturing defect with your custom order, we offer exchanges or returns within a period of two weeks from the date of delivery.
To initiate an exchange or return due to a manufacturing defect, please follow these steps:
1.Contact our customer service team via email at Info.dxb@woodcraftuae.com within two weeks of receiving your order. Please include your order number and details of the defect.
2.Our customer service team will provide you with instructions on how to proceed with the exchange or return.
3.Upon receiving your request, we will assess the defect and arrange for the exchange or return of the item.
Please note the following conditions:
1.We only accept exchanges or returns for items with manufacturing defects.
2.The item must be in its original condition and packaging.
3.Exchanges or returns are subject to inspection and approval by our team.
4.We do not offer exchanges or returns for reasons other than manufacturing defects, as each piece is custom-made to your specifications.
Damages and issues:
Please inspect your items upon delivery and prior to signing the delivery receipt document. Any claims of damage to the item made after the signing of this document will be clearly inspected by our team for the approval of warranty claim.
Woodcraftuae Shipping Policy
Shipping Methods and Delivery Times
We offer various shipping methods to ensure the timely delivery of your orders. The available shipping methods, along with estimated delivery times of 30 days, will be displayed during the checkout process. Please note that these delivery times are approximate and may vary depending on factors beyond our control, such as weather conditions or carrier delays.
Order Processing Time
After placing an order, please allow 5 business days for order processing before shipment. During peak seasons or promotional periods, order processing times may be slightly longer. We will notify you promptly in case of any significant delays.
Shipping Costs
Shipping costs are calculated based on the total weight, dimensions, and destination of the package. The exact shipping charges will be displayed during the checkout process. Please note that additional charges, such as customs duties or taxes, may apply for international orders and are the responsibility of the customer.
Tracking Orders
Once your order is shipped, we will provide you with a tracking number via email or another specified contact method. You can use this tracking number to monitor the progress of your shipment on the carrier’s website or through our designated tracking portal.
Shipment Delays or Issues
While we strive to ensure the timely delivery of your orders, please understand that unforeseen circumstances can sometimes cause delays. If there is a delay or issue with your shipment, we will promptly notify you and work to resolve the situation as quickly as possible.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on their nature, legal regulations, or destination. We comply with all applicable laws and regulations regarding shipping restrictions and reserve the right to cancel orders if any restrictions or limitations apply.
Address Accuracy
It is the responsibility of the customer to provide accurate and complete shipping information at the time of placing an order. We will not be held liable for any delays or non-delivery caused by incorrect or incomplete address details. Please review your shipping information carefully before finalizing your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-exchangeable items
Certain types of items cannot be exchanged, like, custom products (such as special orders or personalized items).
Contact Information
If you have any questions or concerns about our shipping policy, please contact our customer support team at woodcraftdubaii@gmail.com or call us on 800 IMPART (467278) – +971 547 06 1471 – +971 426 69 403. We will be happy to assist you.
Policy Updates
We reserve the right to update or modify this shipping policy at any time without prior notice. The most recent version of the policy will be posted on our website, and the updated policy will apply to all orders placed after the effective date of the modification.
By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping policy.
Thank you for choosing Woodcraft.
Contact Information
If you have any questions concerning the Terms of Service, please get in touch with us at Info.dxb@woodcraftuae.com
Woodcraft Industries maintains the www.woodcraftuae.com Website.
The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
Customers using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholders must retain a copy of transaction records and www.impart.design policies and rules.
The user is responsible for maintaining the confidentiality of his account.